SpotOn Unveils SpotOn Retail, Industry’s First Omnichannel Solution Built From The Ground Up For Independent Retailers To Sell Online, In-Store and On The Go | National company
SAN FRANCISCO – (BUSINESS WIRE) – November 30, 2021–
SpotOn, a leading provider of software and payments, introduced SpotOn Retail, a fully integrated omnichannel solution for retailers and service providers to serve customers in-store, online and wherever they need to be. The integrated business management solution includes a comprehensive in-store and online catalog, point of sale and e-commerce site, all managed through a transparent and intuitive dashboard. SpotOn Retail comes just as retail sales set a record in October to give small retailers a way to create new revenue streams and compete with big box retailers.
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SpotOn Retail is the industry’s first omnichannel solution designed from the ground up for independent retailers to sell online, in-store and on the go. (Graphic: Business Wire)
SpotOn Retail was designed from the ground up to meet the changing needs of retailers and the changing preferences of consumers. SpotOn has ordered a new investigation, conducted online by The Harris Poll among more than 2,000 American adults, and found that 78% of Americans would be more likely to buy from a store with in-person and online shopping options compared to a store which offers only one option to buy, making an omnichannel solution vital to retail success. SpotOn Retail connects all essential business tools – point of sale, e-commerce, inventory management, marketing and review management, loyalty, local delivery and national shipping – making it easier for independent retailers to reach new customers, create new sources of income, and compete with national retail chains.
An integrated catalog for all channels
Today, business owners are forced to separately manage their e-commerce and in-store product catalogs. With SpotOn Retail, customers can now manage an integrated catalog that links in-store and online inventory through an intuitive dashboard, saving them time and avoiding errors.
A business owner can determine all the necessary variables of a product or service and choose whether they are available in-store, online, or both, and easily publish to their in-store point-of-sale devices and their e-commerce store from the dashboard – anytime anywhere. Now retailers can sell unlimited products and services from anywhere and sync all sales with real-time inventory management, automatically reconciling inventory counts between locations. Catalog gives retailers full control over their locations, sales channels, shipping and delivery methods, as well as team member access, taxes, fees, discounts and tips .
Convenience to compete on a large scale
The SpotOn / Harris Poll survey also found that 68% of Americans would rather buy holiday gifts from an independent store rather than a national retailer if they were delivered to their doorstep. SpotOn gives independent retailers the competitive advantage of national shipping, next day and same day delivery through integrations with Shippo and DoorDash.
In-store and curbside pickup has also exploded in popularity, and 40% of Americans say they would be more motivated to buy from an independent retailer than a larger national retailer thanks to the availability of “buy”. online in-store pickup â. SpotOn Retail’s catalog makes the pickup process seamless with options to provide deadlines, days and hours of availability, as well as customer pickup instructions to ensure a seamless employee and customer experience.
âFor small and medium-sized businesses with storefronts, the idea of ââbeing able to offer online purchase-in-store pickup (BOPIS) and curbside pickup has traditionally been reserved for larger retailers,â said Doron Friedman, Product Director of SpotOn. . âWith SpotOn Retail, we are providing small retailers with the support and solutions they need to compete with big box stores and making it easier for consumers to choose small businesses. “
As with all SpotOn technologies, SpotOn Retail’s payment processing solution offers flexibility, transparency and fair pricing, and offers convenient digital payment options, including Apple Pay, Google Pay, PayPal, and Venmo.
A complete business management solution
SpotOn Retail includes a new omnichannel point of sale system complete with handheld and countertop hardware, as well as an e-commerce storefront, called SpotOn eCommerce. For customers who need a complete website build, SpotOn will create a custom website and affordable online store in as little as 40 hours.
The SpotOn Dashboard is included with SpotOn Retail, giving retailers access to digital marketing, review management, and reporting tools to manage and grow their business through data-driven decisions. From launching a seasonal promotion to introducing new products or services, SpotOn marketing tools give retailers the power to create an integrated email and social media campaign, as well as digital coupons. With robust reporting, business owners have easy-to-understand sales, workforce, and inventory information to make smarter decisions and generate revenue.
More than half of Americans (56%) say they regularly make unexpected purchases as a result of loyalty program offers. SpotOn Retail customers will be able to take advantage of a digital loyalty program to increase their revenue and retain their customers. Integrated with the SpotOn Retail dashboard, the loyalty program will allow retailers to automatically enroll customers during checkout, create personalized rewards, send automated email offers and increase sales with every check-in and exchange.
Retail sales show no signs of slowing down. According to the U.S. Department of Commerce, consumers spent a record $ 638 million in stores and restaurants in October, up 1.7% from September and 21% above levels. before the pandemic. To find out more visit Spoton.com/Retail.
This survey was conducted online in the United States by The Harris Poll on behalf of SpotOn from October 7 to 12, 2021 among 2,053 adults aged 18 and over. This online survey is not based on a probability sample and therefore no estimate of theoretical sampling error can be calculated. For a complete survey methodology, including weights variables and subgroup sample sizes, please contact Megan Palmer at SpotOn.
SpotOn is one of the fastest growing software and payment companies with comprehensive cloud-based technology for small, midsize and businesses in the food service, retail, sports and entertainment industries. . Known for rapid innovation and cutting-edge customer service, SpotOn offers integrated solutions including marketing and loyalty, website development, e-commerce, reservations, mobile orders, digital payments, review management and retail and restaurant points of sale (POS). solutions. For more information visit www.spoton.com.
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CONTACT: Megan Palmer
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PUB: 11/30/2021 11:00 a.m. / DISC: 11/30/2021 11:02 a.m.