“It happens”: Lethbridge businesses see an increase in foot traffic – Lethbridge
When the COVID-19 pandemic hit, Kristopher Bryan and his business partner were forced to move their Lethbridge Silla store online as restrictions kept people at home.
“Everything had to be redone,” Bryan said.
“We spent pretty much the full two months of our shutdown updating all products on the website…and changing inventory.”
A new report from commercial realtor Avison Young shows that e-commerce across the country continues to grow steadily after surging during the pandemic.
Today, in-store shopping is once again Silla’s main source of income, but online browsing and sales have helped the company open two new stores.
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“It’s really good to see where the different products are going,” Bryan said. “We’ve shipped worldwide – every continent except Africa – so that’s pretty cool.”
According to the report, a local trend is for quick-service restaurants to reduce their storefront space by an average of 10-20%, promoting mobile ordering and take-out options.
Avison Young finds these quick-service outlets held up better in the first year after COVID-19 began than their competitors.
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But recently, some businesses are seeing more dine-in customers.
“Talking to all the other restaurants, even though they find out – just in the last two weeks – that there are still a lot of online orders, takeout, of this type or this type, but that reduces some of them,” said Vicky Vanden Hoek, owner and operator. from the Honkers pub and restaurant.
She expects this trend to continue as holiday gatherings begin to rebound.
“This Christmas will be normal – if you can say that, it’s kind of normal. We have had a few reservations and we still have open dates for this. If it was 2019 we would be almost full,” said Vanden Hoek.
“It’s coming, it’s much slower.”
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