How can you do online delivery for your small business?
There is an influx of demand for deliveries online, especially during lockdowns around the world after the pandemic is revealed. For this, it’s no surprise that many small businesses are also looking for a way to jump into the extra income trend.
While there can be a bit of confusion over what to sort out first, including the issue of last mile directions to work, he’s happy that this goal is still achievable for most.
Lucky for you, you can do them in 3 easy steps, including deliveries for your small business.
Step 1: Obtain the necessary permits.
Assuming you’ve been in the industry for a few months or years, there’s no doubt that you’ve taken charge of your business’s bookkeeping, registered for a corporation, and even pay business taxes. But you might not know that before you set up a delivery service, there are a few license requirements dictated by your state that will allow you to operate that way.
In addition to local licenses and regulations, you would also be required to apply for vehicle registration and insurance, as you would be using the car for business purposes. For safety reasons, we strongly recommend that you contact a trusted agent to guide you with the best insurance plan for the vehicle, especially if you expect it to be used for the long term.
Step 2: Sign up for the route planner
A route planner is a useful service, especially for business owners, as it minimizes the time required to plan the shortest and best road routes for company drivers. More importantly, this is a critical section that small businesses shouldn’t avoid due to its benefits in last mile deliveries.
Business owners should be aware that this process is essential for your inclusion of delivery services. Remember, when a customer places an order in your online store, that marks the start of your driver’s last mile delivery.
In addition, it would go beyond the stage where the driver receives the customer’s name and address before the scanned package is loaded into the vehicle. Ultimately, your drivers would deliver the goods, and proof of delivery in the form of a photo of the package or a customer’s signature would mark the delivery as complete!
Unfortunately, even Google Maps is unreliable when it comes to the multiple stops required for multiple drivers. This is why it is important that your business uses the service of powerful route planning applications like Route4Me to enjoy the following benefits:
- GPS vehicle tracks that will help you monitor real-time driver’s vehicle movements and ensure the routes provided are being followed
- Customer portal functionality to help your consumers track their orders and give you control over sending alerts or notifications that will notify them when the driver is near their door
- Geolocation element to automate the check-in of your drivers until the check-out process while also allowing them to capture a customer’s signature using mobile devices
- Finally, a copy of the analysis which will give you a range for the total number of stops made, fuel expenses, distance traveled and routes traveled to give you an idea of opportunities for improvement.
Step 3: Launch your new service.
Suppose you are convinced that your brand has created a strong customer base and made a great reputation with the public. In that case, it might be time for you to improve your game by introducing the new elements of your brand through effective marketing campaigns.
Keep in mind that your customers won’t use the delivery service option if they don’t even know it exists. Your business should therefore conduct the best possible promotion by placing signs in desirable locations to seek out potential customers, paying for advertisements, or partnering with relevant businesses for your products.
Depending on the company’s budget, you can even choose to do all of the above. But it should be noted that your main goal should be to retain customers through promises of fast deliveries and to offer incentive programs, where loyal customers could receive discounts and other promotions to keep them happy.
While there is no foolproof plan for this type of business, you shouldn’t be afraid to try new things for your business. So, instead of worrying that you will fail, we suggest that you stick to customer feedback and respond courteously to their requests to ensure that you will be able to meet their expectations.