Buying an online education app for your child? Read this government notice
New Delhi, first published December 24, 2021 at 10:18 a.m. IST
Think carefully before signing up for your child’s future. This is the message the Narendra Modi government is sending to students and all school education stakeholders before they decide to opt for the online content and coaching offered by a multitude of tech companies. education. The Department of Education has published a set of dos and don’ts on this topic.
Among the points mentioned, the most important aspect highlighted by the government is that the offer of free services promised by some companies should be carefully evaluated. The need for an opinion emerged after the Ministry of School Education and Literacy learned of reports that some education technology companies had lured parents under the pretext of offering services free of charge and to have the electronic funds transfer mandate signed or to activate the automatic debit. characteristic, targeting in particular vulnerable families.
Let’s take a look at what the advisory tells parents to do:
* Some Ed-tech companies have a free premium business model where a large portion of their services appear to be free to begin with. However, to access deep learning, students must opt for a paid membership. Enabling direct debit will help tech companies deduct fees without notice for services you don’t even need. So don’t allow it.
* Perform a detailed background check of the Ed-tech company you wish to subscribe to. Read their terms and conditions before giving the go ahead to accept their software / learning device as your IP address and / or personal data may be tracked.
* Check the quality of the content promised by the Ed-tech company and make sure that it is in line with the program and the scope of the study. The content should also be easily understood by your child. Always request a tax slip when purchasing educational devices preloaded with content or purchasing Pendrive apps or learning.
* Eliminate all your doubts about payments and educational content before investing your money in an Ed-tech business.
* Activate parental controls and other security features on the device or in the app or browser. This can help limit access to certain content and limit spending on purchasing apps. At the same time, let your child know about the features of educational apps used to encourage spending. Inform them of the usual marketing strategies used by electronics technology companies.
* Study student or parent online reviews of education technology companies regarding marketing gimmicks or any other grievances. Parents can provide suggestions and criticism that can benefit others. Before you file a grievance, make sure you have evidence in the form of recorded spam calls or forced enrollment in training packages without full consent.
Now let’s see what the warning tells parents to be careful.
* Don’t blindly trust the advertisements of electronics technology companies or take out loans that you may not be aware of. At the same time, don’t fall into the trap of unverified success stories pushed around by tech companies.
* Do not install any Ed-tech mobile application without establishing its authenticity. Avoid credit / debit card check-in for app membership. Set an upper limit on spending per transaction. Also, do not allow purchases without parental consent. To avoid in-app purchases; OTP based payment methods can be adopted according to RBI guidelines.
* Do not share your bank details and OTP number with sales or marketing employees. Watch out for cyber fraud. Avoid adding your data like email, phone numbers, card details, addresses, etc. online, because the data can be sold or used later for fraudulent attacks.
* Do not share any personal videos or photos. Be careful not to turn on the video function or make video calls on unverified platforms. Make your child’s safety a top priority.
* Don’t subscribe to unverified courses because of their false promises.
* Don’t click on links from sources you don’t know, and don’t open attachments or pop-up screens.
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Last updated on December 24, 2021 at 10:18 IST