Better Business Bureau warns of online shopping scams Ozark Radio News
West Plains, Missouri – Better Business Bureau is warning shoppers of online shopping scams after Bucyrus man fell victim. The BBB Scam Tracker received a report from a Bucyrus man who ordered a $ 200 kayak from an online kayak retailer. The website mentioned that they were selling liquidation kayaks and the Bucyrus man thought he had found a good deal. He believed that paying through services like PayPal gave him protection if the item didn’t arrive. This was not the case.
Months later, the victim is without a refund, without a kayak, and reported her case to the Better Business Bureau. BBB Regional Director Stephanie Garland spoke to Ozark Radio News about the matter:
“Online shopping scams are on the rise. They are increasing across the country, throughout the state, and especially here in this region. So we want people to be very careful. We actually had a local person from Bucyrus who reported that he bought a kayak from a website that advertised the kayak for customs clearance. The payments were made through PayPal and he actually lost $ 200. So now he thought he was gonna get this good deal, now he’s [inaudible 00:00:27] kayak. Fall is here, it will soon be winter, and he still doesn’t have a kayak and he can’t go to the Great Lakes like he thought he would.
So we want people to be careful and to be careful. Now is the perfect time to camp. It is a wonderful time for kayaking. But if you are losing money to a bogus online website, you may not be able to actually do the things you want outdoors in the great outdoors. And what’s amazing too is that a lot of people think like this man, because when you pay on PayPal you’re completely covered and you’re going to get your money back, and the same protections aren’t necessarily in place as if you paid with a credit card. So just because a place uses PayPal doesn’t mean it’s really secure. So we want you to think twice and be very careful before sending money to someone. Do your research on bbb.org and make sure it is a legitimate business. -Stéphanie Garland, Regional Director BBB Springfield